Job seeker help

Sign in/Password

• What if I’ve forgotten my password?
• I clicked the link, why does it say Link Expired?
• Why is my account locked?

Job search

• What’s the best way to search for a job?
• How can I search for an exact phrase?
• I’m searching using a specific location, so why am I getting results from other areas?
• Can SEEK find me a job?
• I’m an international candidate, what do I need in order to work in Australia or New Zealand?

Applying for a job

• How do I apply for a job on SEEK?
• What is a cover letter?
• How do I withdraw or cancel my application?
• How do I contact the advertiser if they haven’t included a contact email address or phone number?
• What does 'Viewed status unavailable' mean?
• Where has that job ad gone?

See all 9 articles

SEEK Profile

• How do employers contact me?
• What is a SEEK profile?
• How do I create a SEEK profile?
• What should I add to my SEEK Profile?
• Is SEEK Profile the same as my resume?
• How can I add/edit/delete a resumé from my SEEK Profile?

See all 11 articles

My account

• What do SEEK do with my details?
• How do I update my email address or password?
• How do I update my name and phone number?
• How do I close my account?

Emails & application updates

• Received an update from SEEK about a job you applied for?
• What is SEEK JobMail?
• Help! Why have I stopped receiving my JobMail?
• How do I find the most relevant jobs from my job search or JobMail?
• How do I set up JobMail?
• How do I cancel my JobMail?

Company Reviews

• How do I submit a review?
• How do I write a good review?
• Will my review be anonymous?
• Where is my review?
• Can I edit / delete my review?

Report a suspicious ad

• Is this ad legit? How do I report a suspicious or offensive ad?
• Does SEEK give out my details?
• How do I make a complaint against a SEEK advertiser?

Technical

• How do I clear my browsing history?

International

• I’m an international candidate, what do I need in order to work in Australia or New Zealand?

Certsy

• What is Certsy?
• What else does Certsy offer?
• Do I have to register with Certsy for my application to go through?
• Is my data safe if I sign up with Certsy?
• What government authorities does Certsy have access to?
• Why do I need to provide government documentation?